![]() Kevin was professional, highly knowledgeable, precise, and fast. The support engineer (Kevin) spent at least 30 minutes, and took care of my problems. I needed support to make the FTDX 10 work with the HRD, also need to figure out the logging ![]() These software tools like HRD, can not be fully appreciated, unless you know the finer points of the program, and typically the manufacturer will know this best. I have Team viewer on my laptop, and (Kevin from HRD Support team), remoted into my Laptop, and he worked about 3 to 5 minutes at most, and selected a dozen parameters and presto.All good.It is not only HRD he set up, also WSJT-X. In my case, I wanted auto logging from my WSJT-X (FT8), through the HRD into the QRZ log. The support from HRD, is really the value add, that most Hams don't know. I hope the developers do not burn themselves out through-they seem to be going at a fast rate and comments are numerous on their Yahoo group. ![]() Also, certain spot frequencies (like for PSK31) are noted on the band slider dial. The S-meter and fine tuning is really great. I cannot believe this is free.the developers deserve an award or rewards! I have my IC706MKIIG sety up for radio control (using a W3GEE CAT) directly into the serial port, and my Rigblaster set up using the USB port (with a USB-serial converter). I wish HRD a massive makeover to redevelop the revolution the original developers had. ![]() My advice, as everyone else seems to do: buy a 7300 or '10, and Win4xx to go with it, with ACLog or another. As I have said in other places, I really want to like this again, as I did and reviewed blow in 2004, but its like getting a new PC and being faced with Windows 3.1, still. It is likely I will revisit HRD in 15 years and see if its still the same. Now I get newsletters saying new features are available, and hearing that they only get turned on with a subscription. And the fantastic customer service? I have been referred numerous times to the on-line community from my ticket requests. It seems the emphasis is on making my Logbook into Baseball statistics, like Sabermetics. Its like a time machine, I have really tried to like it as much, but I fail to see any real upgrades. I recently purchased a license thinking I'd move up in the world. So I was one of the earlier users of HRD at really loved it circa 2002-2005. This is an updated review in 2022, my 2004 review is below:
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